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Synergy
Support

How can we help?

Activation, orders, or an optimization that did not help. Start with the quick answers below, or message us on Telegram or Discord.

Activate with your email

  1. 1Install Synergy and open it from the Start menu.
  2. 2Sign in with the email you used at checkout.
  3. 3Your license is linked to that email and picked up automatically.
  4. 4If it does not appear, message support — no manual activation is needed.

Activation is online. Your license is tied to your email and covers one Windows PC.

Troubleshooting

My FPS did not go up

FPS depends on your PC and the game. Make sure the game is running when you optimize, close your browser tabs, and try again. If your PC is already maxed out, Synergy can still reduce stutter and background load, but it cannot add power that is not there.

A game stutters or crashes after optimizing

Press Undo in Synergy — Windows goes back to how it was before the optimization. Then try again with fewer tweaks. If it still happens, send us the game name and your PC specs on Telegram or Discord.

My license is not showing

Make sure you signed in with the exact email you used at checkout. If you changed your email, contact support with your order ID or Razorpay payment reference and we will update the license.

My license is active on another PC

Each license covers one Windows PC. If you are moving to a new PC, contact us with your order email and the old PC name so we can help move the activation.

The app is blocked by security software

Synergy is a signed per-user installer and does not install a driver. If your antivirus flags it, allow the installer and add the Synergy install folder to your allow list, or contact us for a checksum.

Talk to support

For support you can contact us on Telegram or Discord. Username @ARNISLIVE.

Telegram · @ARNISLIVE
Discord · @ARNISLIVE
support@synergy.arnislive.com

System requirements

  • 64-bit Windows 10 or Windows 11
  • Under 40 MB of disk space
  • No driver or restart required
  • Online activation (internet required)
  • 1 PC per license

Your license

Sign in with your checkout email to see your license, plan, and expiry date. One license covers one Windows PC.

Looking for your license?Sign in to your account